Guides / Orders & fulfillment
Orders & fulfillmentFulfill orders & run delivery
Delivery has two screens: the fulfill screen assigns a rider to an order, and the delivery board runs the whole day.
- Fulfill an order
Order → Start fulfillment: pick branch, delivery method, and a rider who's online and verified.
- Watch the board
Store → Delivery board: four live columns — Picking, Ready, On the way, Exceptions.
- Move cards along
Start picking, mark ready, dispatch. Failed runs can be re-dispatched.
- Collect cash
Delivery cards show the exact COD amount to collect.
- Mark pickup orders
Store → Fulfillment flags today's orders for pickup so counter staff can hand them over.
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