Knowledge base

Every feature. Explained.

Short guides for every tool in your portal — step by step, in plain words. New guides are added regularly.

Start here

Register your storeThe 8 questions, email check, package pick — and what happens next. Sign in & passkeysEmail, Google or fingerprint — and trusted devices. Install on your phone & turn on order alertsThe portal as an app, with a ring for every new order. Your dashboard (Overview)The setup checklist, live order queue, and what to check before opening.

Orders & fulfillment

Manage ordersFind orders, take payment, fulfill, cancel, refund. Counter POS: ring up a saleWalk-in sales, self-checkout approvals, and the till. Fulfill orders & run deliveryAssign riders, watch the live board, collect COD.

Products & catalog

Add productsCreate one by one, import a CSV, or export what you have. Add-ons (extras that sell)“Add a drink”, “extra cheese” — attached to whole categories. Categories & catalog requestsYour vertical, plus asking for new categories or collections. Stock orders, receiving & suppliersPurchase orders, goods receipts, and your supplier list.

Store setup

Store profile, verification & brandingYour name, contact, verification, look and policies. Location pin & opening hoursPut your branch on the map and control when you're open. Delivery & pickup chargesYour fees, your radius, your delivery times.

Money & payments

Connect your payment gateway (SafePay)Card money settles straight into your own account. Cash, COD & shiftsA real cash ledger: hand-ins, till shifts, discrepancies. Spend limits & approvalsCap refunds and discounts per role — with an approval queue. Tax registration (fiscal)Connect PRA, FBR, SRB, KPRA or BRA invoicing. Loyalty & referralsPoints, referral bonuses and rewards your regulars earn. Your package & usageWhat your package includes and where you stand.

Team & security

Invite your teamCashiers, managers, riders — each with their own login. Roles & permissionsDecide exactly what each role can see and do. Riders & rosterVerify riders, see who's online, track performance. IP allowlist (office networks)Only trusted networks — or an extra check outside them.

Customers & Google

MessagesCustomer chats in one inbox — live, with order context. ReviewsEvery review, rated and readable — in one list. Google Business ProfileKeep your Google listing true, automatically.

Reading is good. Selling is better.

Start free and try each guide on your own store.

Register your store

Free to start · No card needed