Guides / Orders & fulfillment

Orders & fulfillment

Counter POS: ring up a sale

Orders → “Ring up a sale” is your counter till. Walk-in sales, table scan-and-order approvals, and the cash drawer live here.

  1. Add products

    Search by name, set quantities. Add-on options (size, extras) appear on each line.

  2. Add a customer (optional)

    Identified customers earn loyalty points.

  3. Choose pickup or local delivery

    Then Create order — done.

  4. Approve self-checkout

    Customers who scan and order at their table appear in the queue — approve or reject.

  5. Open and close the till

    Start a shift with an opening float. Close & reconcile counts what's in the drawer.

Good to know: A counted float that doesn't match asks for a reason — that's how discrepancies stay visible, not hidden.

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